Privacy Policy
Sehnaaz Home Care respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you use our services.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: Name, address, phone number, email address, date of birth.
- Health Information: Medical history, current health condition, prescriptions, and other relevant patient details necessary for providing care.
- Service-related Information: Type of care required (nursing care, physiotherapy, elder care, baby care, ambulance services).
- Payment Information: Billing address, transaction details (Note: We do not store payment card details).
2. How We Collect Information
We collect information through:
- Direct communication via phone, email, or in-person visits.
- Online forms or inquiries submitted through our website or email.
- Medical and service assessment forms filled out by you or your authorized representative.
3. How We Use Your Information
We use your information for:
- Providing requested home care services.
- Communicating with you regarding appointments, updates, and service-related queries.
- Maintaining patient care records for safe and efficient service delivery.
- Complying with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information only with:
- Authorized medical staff and caregivers providing your care.
- Ambulance service providers for emergency support.
- Government or legal authorities when required by law.
5. Data Security
We take appropriate technical and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and service-related requirements.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:
Sehnaaz Home Care
Location: Chandigarh
Email: sehnaazhomecare@gmail.com
Phone: 8437982379
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting.